Privacy Policy

1. Who We Are

RentersPlanHero is operated by Evide Group AB. Our website address is rentersplanhero.com. We are committed to protecting your privacy and to being transparent about how we collect, use, and store personal information.

2. Information We Collect

We may collect the following types of information:

• Information you provide directly, such as through contact forms, including name, email address, and message content.
• Automatically collected information such as IP address, browser type, device information, and anonymized usage data through cookies and analytics tools.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to inquiries and support requests.
• To analyze and improve website performance, usability, and content relevance.
• To enable essential website functions such as analytics, security, and load balancing.
• To send updates or marketing communications only where you have provided consent.

4. Cookies and Tracking Technologies

RentersPlanHero uses cookies and similar tracking technologies to support site functionality and collect usage statistics. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how certain parts of the website function.

5. Data Sharing and Third Parties

We do not sell personal information. We may share data with trusted third party service providers that help us operate the website, such as hosting services and analytics providers. These parties are contractually required to safeguard your information and to use it only for the specified purposes.

6. Data Retention

Personal data is stored only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Information that is no longer needed is deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data.
• Request correction or deletion of your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent where consent is the legal basis for processing.

Requests can be submitted using the contact details provided below.

8. Security

We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. However, no system can guarantee complete security.

9. Children

RentersPlanHero is not intended for individuals under 13 years of age. We do not knowingly collect personal data from children under 13. If such data is identified, it will be removed without delay.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. Continued use of the website after changes means that you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us at:

RentersPlanHero / Evide Group AB
Järnvägsgatan 3, 413 27 Gothenburg, Sweden
Email: contact@rentersplanhero.com

12. U.S. Privacy Rights (California Residents)

If you are a resident of California, you are entitled to specific rights under the California Consumer Privacy Act and the California Privacy Rights Act. These laws give you the right to understand how your personal information is collected, used, and shared.

You have the right to:

• Request access to the personal information we collect.
• Request deletion of your personal information, subject to legal exceptions.
• Opt out of the sale or sharing of your personal information.
• Request correction of inaccurate personal data.
• Limit the use of sensitive personal information where applicable.

We do not sell personal information in the traditional sense. However, certain data sharing for analytics, advertising, and performance measurement may be considered sharing under California law.

To exercise any of your privacy rights, please contact us using the details above. We will verify and respond to your request within the timeframe required by law. We do not discriminate against users for exercising their privacy rights.

13. Do Not Sell or Share My Personal Information

California residents have the right to opt out of the sale or sharing of personal information. While RentersPlanHero does not sell data for monetary compensation, limited third party data sharing for analytics and advertising purposes may qualify as sharing under applicable law.

You may submit an opt out request by contacting us at contact@rentersplanhero.com. We will take reasonable steps to honor your request in accordance with legal requirements.